Refund policy
Return & Refund Policy
We want you to love what you ordered. If something isn't right, here's how our return process works.
Return Window
Return requests must be initiated within 7 days of the delivery date (the window starts the day tracking shows "Delivered"). Items must be shipped back within 7 days of your return request being submitted.
Item Condition
To qualify for a return, items must be:
- Unworn and unwashed
- Original tags still attached
- In original clear garment packaging with SKU label intact
We do not accept exchanges of any kind.
Final Sale — Non-Returnable Items
The following categories are final sale and cannot be returned or refunded:
- Swimwear
- Bodysuits
- Intimates & Lingerie
- Jewelry
- Beauty products
- Face masks
Return Shipping
Return shipping is the customer's responsibility, unless the return is due to a shipping error or a damaged/defective item on our end.
Shipping and handling charges from the original order are non-refundable.
Restocking Fee
Returns that do not meet the above criteria may be subject to a 20% restocking fee, or the return may be declined entirely.
Refund Processing
Once your return is received, please allow 5–7 business days for processing. You will receive an email confirmation once your refund has been issued.
Refunds are returned to your original payment method.
How to Start a Return
Contact us via our Contact page with your order number and reason for return. We will guide you through the process.
This policy is subject to change. Please contact us if you have any questions.